COOKIE POLICY

 

Last Updated: March 30, 2026

 

At Evisa Travel Services S.L. (“MyTripVisa“), we use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and ensure the technical security of our visa application portal. This policy explains our use of cookies across our main domain (mytripvisa.com) and our application subdomains (e.g., apply.mytripvisa.com).

 

1. WHAT ARE COOKIES?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They allow the server to remember your actions, technical session, and preferences over a period of time, ensuring a smoother functional flow.

 

2. CROSS-DOMAIN CONSENT SHARING

To provide a seamless and professional user experience, MyTripVisa utilizes CookieYes technology with Cross-Domain Consent Sharing enabled.

  • How it works: When you accept or reject cookies on our main website (mytripvisa.com), your preference is automatically synchronized with our secure application portal (apply.mytripvisa.com).
  • Benefit: This ensures that your privacy choices are respected across our entire infrastructure without requiring you to interact with multiple consent banners during a single visa application process.

 

3. CATEGORIES OF COOKIES WE USE

In coordination with our technical partner, Voyzo Inc., we utilize the following types of cookies:

3.1. Strictly Necessary Cookies (Always Active): These are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as:

  • Navigating the multi-step visa application form.
  • Managing secure login sessions.
  • Ensuring security during the payment process via encrypted gateways (Square).
  • Preventing fraudulent transactions and automated bot submissions.

3.2. Performance and Analytics Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most useful and how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.

3.3. Targeting and Advertising Cookies: These cookies may be set through our site by our advertising partners. They are used to build a profile of your interests and show you relevant travel-related adverts on other sites based on your browsing habits. They do not store directly personal information but are based on uniquely identifying your browser and internet device to measure the effectiveness of our marketing and promotional campaigns.

 

4. THIRD-PARTY COOKIES AND INFRASTRUCTURE

As we utilize a specialized technical infrastructure (powered by Voyzo Inc.) for visa processing, specific technical cookies are installed to:

  • Validate the integrity of uploaded travel documents (passports, photos).
  • Ensure that the data remains consistent as you move from the information pages to the secure application portal.
  • Facilitate the real-time AI Chat Assistant available for user support.

 

5. MANAGING YOUR PREFERENCES

You have full control over your privacy. Through our Consent Management Platform (CMP), you can:

  • Accept All: Allow all categories mentioned above.
  • Reject All: Block all except strictly necessary cookies.
  • Customize: Select specifically which categories you authorize.

You can revisit and change your preferences at any time by clicking the “Cookie Settings” icon or link located in the footer of our website.

 

6. BROWSER CONTROLS

In addition to our settings panel, most web browsers allow you to manage cookies through their internal settings (usually found under “Privacy”, “Security”, or “Clear Browsing Data”). Please note that disabling strictly necessary cookies may prevent the visa application portal from functioning correctly.

 

7. POLICY UPDATES

We may update this Cookie Policy to reflect changes in our technology or regulatory requirements. Any significant changes will be notified via a notice on our website or by updating the “Last Updated” date at the top of this policy.